FAQ

What is CBD?

CBD is short for cannabidiol, one of the two major cannabinoids found in the cannabis plant. It is a non-psychotropic phytocannabinoid found within the hemp plant. Because CBD is non-psychotropic, its properties are purely medicinal. Pure Relief CBD is extracted from industrial hemp using supercritical CO2 extraction to deliver broad-spectrum CBD. Read more…

Is CBD Legal, and Can I Buy It Where I Live?

The 2018 Farm Bill legalized hemp in the United States at the federal level. The bill established norms and regulation for the benefit of the hemp industry including removing hemp from the federal list of controlled substances and taking away the DEA’s power to treat hemp as an illicit drug. Industrial hemp is now classified as an agricultural commodity and is regulated by the Department of Agriculture and individual state agencies. As a result, CBD derived from industrial hemp is legal nationwide.

Will CBD Get Me High Like THC?

No, here at Pure Relief we are proud that our products contain no THC, and we have been third-party lab tested to prove so. Through our carbon processing system in our ISO 7 clean lab, we extract all possible traces of THC before creating all of our products. Since THC is the psychotropic compound in cannabis, our products will not deliver that psychotropic effect. Read more…

So It Won’t Get Me High, but Will I Pass a Drug Test?

It is a common occurrence for many workplaces to run a drug screening on employees and one of the biggest concerns is whether CBD will affect their results. Not to worry, most workplaces running drug tests are screening specifically for Delta-9-Tetrahydrocannabinol, or THC for short, the leasing psychotropic ingredient in the cannabis plant. Since our products are entirely THC-free, you should not worry.

However, if you are in fact subjected to any form of drug testing, we at the Pure Relief family suggest speaking with your healthcare provider, employer, or drug test/screening center. Read more…

What is the Difference Between CBD and the Other Famous Cannabinoid THC?

Although the two cannabinoids have a very similar structure, the two are most definitely different! CBD and THC are the most popular cannabinoids in cannabis due to their therapeutic properties. However, where THC provides a psychotropic “high” feeling, CBD is a non-psychotropic cannabinoid meaning its properties are solely medicinal.

What is the Endocannabinoid System (ECS)?

The Endocannabinoid System, or ECS for short, is a collection of cell receptors found within mammals. This receptor system exists in the immune system, central nervous system, and in many organs. The primary function of the ECS is to support homeostasis, or the body’s ability to maintain internal balance. The ECS has been shown to support many of the body’s biological tasks including energy and balance, immune function, sleep, memory, metabolism, and the function of the autonomic nervous system. Read more…

How Does Cannabidiol (CBD) Work?

CBD interacts directly with the body’s endocannabinoid system (ECS). By interacting with these receptors, CBD has been shown to help with inflammation, anxiety, stress, and a multitude of other conditions. Read more…

Are There Any Known Side Effects of CBD?

In contrast to many FDA approved medications that carry dangerous side-effects, the side effects of CBD are almost non-existent. In some instances when a large amount of CBD is consumed, there have been reports of some stomach discomfort. Large doses of CBD may also have a mild sedative effect.

Is It Possible to Overdose on CBD?

There have been no reported cases of overdosing on CBD. Although CBD can cause a change in mood or anxiety, an overdose has yet to be reported.

Do I Need a Medical Card or Prescription to Purchase Your Products?

Because our CBD products are derived from the hemp plant and not marijuana, you do not need a medical card or prescription.

How Much CBD Should I Take?

This question varies from user to user, and ultimately it comes down to what exactly the user is trying to accomplish. For some users, a small amount of CBD will suffice; however, other users may need to resort to a higher dosage in order to achieve the same results. If you are new to CBD, it is recommended you start with small doses and work your way up gradually.

How Long Will It Take for CBD to Affect Me?

It typically takes around 15-60 minutes for the effects of CBD to be felt. Certain products like CBD oil and CBD rolls act faster due to their delivery method which allows CBD to be absorbed into the bloodstream at a relatively fast rate. Edibles and CBD capsules usually take longer to kick in since they need to pass through the digestive system first. Read more…

Will CBD work for me?

There is a large body of research on the effects of CBD. However, we are not doctors, nor do we claim to be, and therefore cannot diagnose, treat, or prescribe our products for any disease. Here at Pure Relief, we believe in the power of education, so we highly encourage you to do some research on your own.

What is the Entourage Effect?

Discovered in 1998 by two Israeli scientists, the entourage effect describes their findings. The findings suggest that taking the entire spectrum of natural cannabinoids found in cannabis is more beneficial than taking a single compound. Read more…

Can I use the oil to smoke it in Vape Pens?

This is not something we suggest as our current oils are for sublingual use!

Are the E-Hemp Pens Refillable?

No, unfortunately the current E-Pens are disposable after use, but we are working on a Refillable Line of E-Hemp Pens

Are your CBD Products Safe?

All of our CBD products are third-party lab tested to ensure that our formulas meet the highest standards and comply with all industry regulations.

Where do you ship to?

We currently only ship within the United States, excluding the following 3 states: Idaho, Ohio, and South Dakota

How long does it take for my order to process?

Processing will take no longer than 24 business hours

How long will it take to receive my order?

Shipping takes an average of 3-5 business days to deliver!

Does Pure Relief ship on weekends?

Unfortunately, at the moment we are only shipping on business days

How can I track my order?

Once your order is processed, it is sent to our shipping station where the USPS label is created. After this, a USPS tracking number will be emailed to you for tracking purposes.

My shipping address is wrong, can I change it?

If you are a Pure Relief user, you can go into your account (HERE) and edit your shipping address for future orders. However, if this is a one time order, or it was already placed, the only way we can help is by processing you a refund and assisting you in replacing the order with the correct address.

Do you offer Next Day Shipping?

At this moment we only offer standard 3-5 business days shipping; but we are working on this!

I made a typo on my address, can I change it?

Unfortunately at the moment, we are unable to change shipping addresses as this may cause legal issues. However, if you accidentally inputted an incorrect address, please email info@purerelief.com with your order details and we will be able to assist you in processing a refund and reprocessing your order with correct address.

My tracking information says that my order was delivered, but I do not have it. What do I do?

In order to find your order please use the provided USPS tracking information given to you. If USPS claims that the order was already delivered but you did not receive the order, please send us an email to info@purerelief.com for further guidance on what to do in this instance.

How do I check the shipping address for the order I just placed?

You can find this information on your receipt, email confirmation, and order history details.

What Delivery Carrier is used to ship your products?

We use USPS to ship all of our orders